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printCUSTOMER SUPPORT

Message Help

By Phone
Most USA Mobility subscribers are capable of receiving numeric messages on any USA Mobility messaging device.  Depending on local calling area requirements and the subscriber’s messaging preferences, the following dialing methods may apply:

  • Dial 7 or 10 digit pager number and enter the call back number after the prompt
  • Dial overdial #, enter PIN # and enter the call back number after the prompt
  • Voice mail subscribers can receive numeric and/or voice messages

Web Messaging
Web messages can be sent through the Send A Message page.

  • Most numeric, word messaging and two-way devices can receive web messages
  • Numeric devices may only receive numeric characters up to 20 characters
  • Web messages can be sent through the Send A Message(link) page

E-Mail Messaging
USA Mobility allows senders who have the capability of sending electronic mail to send messages to a paging device.

  • Most word messaging and two-way devices are enabled to receive email messages
  • Two-way devices can both send and receive email messages
  • The domain address for receiving email messages is your 10-digit pager number or 7 – 10 digit pin number@usamobility.net (2145551212@usamobility.net).
  • Subscribers with an alias or “vanity” name can be addressed as name@usamobility.net (johnsmith@usamobility.net)

SMS Text Messaging
USA Mobility allows text capable cellular devices to send and receive SMS text messages to or from subscribers with word messaging devices.

  • Most word and two-way devices are enabled to receive text messages
  • Two-way devices are capable of sending SMS text messages
  • Send a text message from a text-enable device to a USA Mobility subscriber by simply addressing with the 10 digit pager number
  • Two-way subscribers can send a message to another USA Mobility word messaging subscribers by addressing with the 10-digit pager number or pin
  • Two-way subscribers can send a message to another text enabled device by addressing the recipient as SMS:2145551212 (no spaces)

For additional information regarding wireless messaging, including restrictions and billing options, please contact Customer Service or browse our Billing FAQS and Wireless Service FAQs.